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Consumer Daily Reports

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AT&T tops the list

By Dieter Holger of ConsumerAffairs
December 18, 2024

Another year, another round of big data breaches.

There have been more than 100millionvictims of data breaches reported in 2024 as of Dec. 16, according to a ConsumerAffairs analysis of the Maine Attorney General's data breach notifications. The yearly number of victims represents conservativeestimates because companies often send in multiple filings regarding the same breach to revise the number of victims, making it difficult to tally annual totals.

Cybersecurity experts say the Maine AG has arguably the most detailed historical government records on data breaches in the U.S., in part because organizations have to disclose the total potentialnumber of people affected and what information, such as Social Security and credit cardnumbers, was stolen.

Still, data breaches that don't involve residents of Maine won't be in the database, meaning some data breaches are missed but the biggest in the country are likely included.

Businesses in health careappeared the most in the top 10 data breaches by number of victims in2024.

Social Security numbers were the most common sensitive information exposed, appearing in the stolen information in nineof the top 10 data breaches of 2024, followed by ID numbersand financial account details, such as credit cards, in fiveof the breaches.

Consumer News: The biggest data breaches of 2024

What are the biggest data breaches of 2024?

1. AT&T

  • Victims:51,226,382
  • What was stolen:Social Security numbers, account numbers, addresses, dates of birth, emails, passwords, phone numbers
  • What happened:AT&T suffered one of the biggest data breaches in history. The cellular giantsaid that that a dataset released on the dark web in March had reamsof their customers' information.

2. LoanDepot

  • Victims:16,924,071
  • What was stolen:Social Security numbers, addresses, dates of birth, emails, financial account numbers, names, phone numbers
  • What happened:Mortgagelender LoanDepot saidthat a malicious actor gained access to its systems and sensitive personal information in early January.

3. Evolve Bank and Trust

  • Victims:7,640,112
  • What was stolen:Social Security numbers, dates of birth, contact details, financial account numbers or credit or debit card numbers with security code, access code, password or PIN
  • What happened:After an employee clicked on a malicious link, mortgage lender Evolve Bank said it started noticing that some of its systems weren't working properly in late May, which it first believed was because of hardware issues but later realized was from "unauthorized activity." The breach exposed information for "most of our personal, mortgage, trust and small business banking customers," but didn't gain access to customer funds,Evolve Bank said.

4. InfoSys McCamish Systems

  • Victims:6,078,263
  • What was stolen: Social Security numbers, biometric data, dates of birth, driver's license numbers or other ID numbers, email addresses, financial account numbers or credit or debit card numbers with security code, access code, password or PIN, medical records, passwords
  • What happened:Life insurance software provider InfoSys said it was targeted by a ransomware attack that encrypted some of its data between October and November. The breach exposed life insurance customer information, including at TIAA.

5. HealthEquity

  • Victims:4,300,000
  • What was stolen:Social Security numbers, addresses, dependent information, employee IDs, health card numbers, medical records, prescriptions, names,payment card without number, phone numbers
  • What happened:Health benefits administrator HealthEquity saidit received an alert in late March of a "systems anomaly" and later determined in late June that "some members personal information was involved." The same data wasn't stolenfor every person.

6. Financial Business and Consumer Solutions (FBCS)

  • Victims:4,253,394
  • What was stolen:Social Security numbers, addresses, dates of birth, driver's license numbers or other ID numbers,health insurance information, names
  • What happened:Debt collector FBCSsaidit discovered an "unauthorized actor" accessed information in February that stole different information from person to person. In a series of filings, FBCS continued to revise the number of potential victims higher. Comcast said recordson nearly238,000 of its customers was exposed in the breach because it used to work with FBCS to collect debts.

7. Harvard Piligrim Health Care

  • Victims:2,967,396
  • What was stolen:Social Security numbers, addresses, financial account numbers or credit or debit card numbers with security code, access code, password or PIN, medical records, phone numbers, taxpayer IDs
  • What happened:Massachusetts-based health care provider Harvard Pilgrim saida ransomware attack exposed its patients' sensitive information from March to April.

8. Prudential Insurance

  • Victims:2,556,210
  • What was stolen:Social Security numbers, dates of birth, driver's license numbers or other ID numbers, financial account numbers or credit or debit card numbers with security code, access code, password or PIN, medical records, phone numbers
  • What happened:Prudential Insurance saidan "unauthorized third party" gained access to its network in February and removed a "small percentage of personal information." But the insurer first said in March that only36,545 people were affected and later revised the number to more than 2.5million.

9. AdvanceStores (AdvanceAuto Parts)

  • Victims:2,316,591
  • What was stolen:Social Security numbers, addresses, dates of birth, driver's license numbers or other ID numbers, names, utility bills
  • What happened:Advance Auto Parts, which has more than 4,700 stores nationwide, saidan "unathorized third party" gained access to Snowflake, a company which handles its cloud storage. It said it is among various companies hit by the breach.

10. Slim CD

  • Victims:1,693,000
  • What was stolen:Addresses, financial account numbers or credit or debit card numbers with security code, access code, password or PIN, names
  • What happened:Payments company Slim CD, which processes electronic payments for U.S. and Canadian merchants,saidit became aware of suspicious activity on its computers in June and later learned criminals had accessed its network between August and June and could have view or obtain credit card details.

Below is a table on the top 10 data breaches in 2024.

Consumer News: The biggest data breaches of 2024

What to do after a data breach

  • Follow the letter:Companies should send out a letter if you are a victim of a data breach. Read it carefully to get more details about what data was exposed and the steps the company recommends you take.
  • Freeze your credit:Contact each of the three credit bureaus, Experian, Equifax and TransUnion, and get your credit frozen so a criminal cant open cards or other lines in your name.
  • Credit monitoring:Companies often will offer free credit monitoring or other services after a data breach.
  • Reset passwords:Change your passwords and use different ones for services.
  • Use a password manager:LastPass and services built into web browsers such as Google Chrome and Microsoft Edge can create and store strong passwords for you.
  • Opt out of data collection:If you have the right in your state, you can email services you use to request they dont collect your data for use by third parties.
  • Delete data:For services you dont use, ask to have your data deleted. California and other states have written this into law.


Photo Credit: Consumer Affairs News Department Images


Posted: 2024-12-18 05:55:05

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Tue, 16 Sep 2025 22:07:07 +0000

It's the highest average increase in more than a decade

By James R. Hood of ConsumerAffairs
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  • J.D. Power study finds 47% of homeowners saw premium increases in past year, highest in over a decade

  • High-value customers most likely to leave insurers after repeated price hikes

  • Clear communication and options can ease dissatisfaction, study shows


Premium hikes drive customer defection

Almost half of U.S. homeowners insurance customers (47%) experienced a premium increase in the past year, the highest rate of insurer-initiated hikes in more than 10 years, according to the J.D. Power 2025 U.S. Home Insurance Study released Wednesday.

The trend is hitting the most profitable segment of the market especially hard. Among high-value customersthose with multiple policies and higher premiums49% reported a rate increase. These customers are significantly more likely to switch insurers after repeated hikes, threatening long-term revenue streams for carriers.

In a year marked by inflation, severe weather and tightening reinsurance markets, home insurance premiums have risen sharply in many parts of the country, said Craig Martin, executive director of global insurance intelligence at J.D. Power. While these increases often reflect real cost pressures, theyre also eroding trust and driving customers to shop for alternatives.

Trust and loyalty eroding

The study found that 43% of customers who had a rate increase and do not plan to renew cited the price hike as their reason for switching. Trust levels also decline among those facing insurer-initiated increases, with customers reporting that carriers become harder to work with.

For high-value customers unlikely to renew, 45% cited repeated rate increases as the main driver of defection. Among low-value customers, the figure was just 30%.

Communication makes a difference

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The decision could be overturned by the full court which can review a three-judge panel's ruling

By Truman Lewis of ConsumerAffairs
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A federal appeals court hasvacateda U.S. District Court decision that halted mass firings at the Consumer Financial Protection Bureau (CFPB). In a 2-1decision, a three-judge panel at the U.S. Court of Appeals for the D.C. Circuit remanded the case for further proceedings. The panel stayed its decision to allow for a petition for re-hearing by the full court, holding that the firings cannot proceed until one week after the results of the petition, which could result in further delay and potentially reverse the decision.

Todays decision is a deeply disturbing development in the ongoing campaign to shutter the CFPB, which has defended people from unscrupulous practices by credit reporting companies, Wall Street banks, and big corporations, saidLauren Saunders, director of federal advocacy at the National Consumer Law Center.

The CFPB was created after millions of people lost their jobs and homes in the Great Recession and has helped return $21 billion to 200 million consumers harmed by companies that violated the law, saidSaunders.People need the CFPB to prevent financial companies from running roughshod over families, Veterans, and older adults.

In her dissent, Judge Pillard wrote: Congress created the CFPB, assigned it important missions and powers, and subjected its decisions to the strong presumption of judicial review that applies as a matter of course to the final actions of federal agencies. It is untenable to hold that same Congress meant the agencys continued existence to be a matter of unilateral and unexplained presidential edict.

The courts decision is the latest development in alawsuit filed in Januaryby the National Treasury Employees Union (NTEU), NCLC, National Association for the Advancement of Colored People (NAACP), Virginia Poverty Law Center, CFPB Employee Association, and Pastor Eva Steege, against the CFPB and CFPB Acting Director Russell Vought, to challenge the unlawful dismantling of the CFPB. (Ms. Steege, 83, had reached out to the CFPB to help her receive loan forgiveness to pay down her student loan debt. She passed away in April, and her husband, Ted Steege, replaced her as plaintiff in the case.)


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  • Thousands of gifts starting at just $5, with many items under $20.

  • The big sale kicks off October 511, 2025, featuring deals on gifts, fall styles, and essentials. VIP access starts Oct. 4 for Target Circle 360 members.


Targets upping its holiday game in 2025 with a massive new assortment.

There are 20,000 new items many of them exclusive to Target spanning holiday dcor, fashion, toys, beauty, and more.

On top of that, prices are designed to hit a sweet spot for gift-givers on a budget: thousands of items begin at just $5 and most stay under $20. Even beauty products will have some deals starting as low as $3.

Theyre also expanding faster delivery, to make it easier to get purchases when you need them.

"With our unmatched combination of great products and great prices, Target is making it possible for everyone to celebrate the holidays on a budget," Rick Gomez, executive vice president and chief commercial officer, Target, said in a news release.

Target Circle Week: Your key savings window

Circle Week is Targets weeklong shopping event thats timed like an early holiday kickoff. Heres what to mark on your calendar and how to make the most of it:

What

When

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Target Circle Week deals

Oct. 511, 2025

All Target Circle members (free membership)

Early access

Oct. 4

Circle 360 members (paid upgrade)

During Circle Week, expect big markdowns on fall staples, holiday gifts, and everyday essentials youll use anyhow. As always with Target, many of the deals are exclusive or early-bird.

Big holiday deals youll want to snag

Here are some of the most exciting items and categories shoppers should keep an eye on many with exclusive drops and great price points:

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While the sale is still a few weeks away from officially kicking off, shoppers can start saving on select sales today and start preparing for holiday shopping.

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