The company received 23 reports of the box frame breaking
of ConsumerAffairs
Outdoor Essentials has issued a recall for 7,400 Cultivar planter boxes sold exclusively at Tractor Supply. The recalled planter box frame can break, posing an injury hazard.
The firm has received 23 reports of the planter box frame breaking, including one injury involving a consumer who broke their toes.
This recall involves Outdoor Essentials Cultivar planter boxes, intended to be used for gardening. The recalled 9.5 cu. ft. composite elevated planter boxes are black and measure about 6 feet long by 2.5 feet wide. The model name appears on the product packaging and 70INX27IN Comp Elevated Planter on the purchase receipt.
What to do
Consumers should immediately stop using the recalled planter boxes and contact Outdoor Essentials for a full refund. Consumers can receive a refund in the form of a gift card or store credit.
A consumer will receive the amount on the purchase receipt, or they will receive $275 for the model if no receipt is provided. Consumers will be asked to mark the recalled planter box with the word Recalled with a permanent marker and upload a photo of it to www.outdooressentialproducts.com/recall. Consumers should then dispose of the recalled product.
Consumers may contact Outdoor Essentials toll-free at 888-891-8934 Monday through Friday from 8 a.m. to 5 p.m. ET, email at This email address is being protected from spambots. You need JavaScript enabled to view it., or online at www.outdooressentialproducts.com/recall or https://www.outdooressentialproducts.com and click on Recall for more information.
Photo Credit: Consumer Affairs News Department Images
Posted: 2024-11-15 12:30:44
