Taco Bell re-evaluating plans for AI drive-thru experience

Customers have taken to social media over the past year to complain about or mock the AI ordering system, even placing ridiculous orders. Read More

Why is Taco Bell rethinking AI drive-thru plan? Explained

Taco Bell is rethinking how it uses AI-powered drive-thru systems after issues in the technology began to surface. The chain started rolling out these AI ordering systems to more than 500 restaurants ... Read More

Taco Bell’s AI drive-thru plan gets caught up on trolls and glitches

Taco Bell’s plan to outfit hundreds of drive-thrus with an AI voice assistant isn’t going exactly as the chain expected. Dane Mathews, Taco Bell’s chief digital and technology officer, admitted to The ... Read More

Taco Bell Backpedals On AI Drive-Thru After Customers Troll System & Viral Glitches

Every company is trying to find ways to leverage AI even if they’re not necessarily a technology company, especially as NVIDIA continues to post monster quarterly results. However, companies are ... Read More

Taco Bell Says ‘No Más’ to AI Drive-Thru Experiment

Last year, Taco Bell made a simple bet that Alexa-like voice assistants could handle the drive-thru window. It didn’t consider whether people could handle dealing with AI. According to the Wall Street ... Read More

Taco Bell admits its AI drive-thru is kind of bad

The artificial intelligence boom has been characterized by companies scrambling to inject AI into their businesses without actually understanding how to make AI work for their businesses. Take Taco ... Read More

Taco Bell's Attempt to Replace Drive-Thru Employees With AI Is Not Going Well

That distant ringing? It's the sound of the Taco Bell death knell, tolling for the restaurant chain's shambolic AI-powered drive-thrus. We exaggerate, but only a little. The much-maligned tech ... Read More

Taco Bell's AI Drive Thru Is Not as Effective as Human-Operated Ones After 2 Million Orders

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ... Read More

After 2 Million AI Orders, Taco Bell Admits Humans Still Belong in the Drive-Thru

Fast food companies have been experimenting with integrating artificial intelligence into their restaurants, from Flippy the burger-flipping robot at White Castle to dynamic pricing at Wendy's. One ... Read More

Ugg rebrand, Taco Bell AI drive-thrus & Travis Kelce jersey sales | Business News

Business News: Ugg plans to rebrand as "Since 74" after legal issues. Taco Bell reevaluates AI use in drive-thrus. Travis Kelce's jersey sales jump 200% following his engagement to Taylor Swift. Plus, ... Read More

Taco Bell slows down AI drive-thru push, admits technology isn't perfect

A hot potato: It seems companies are finally starting to discover that adding AI to literally everything doesn't automatically make it better – and in many cases, it can worsen the experience. Taco ... Read More