Consumer News: Faulty tailgate leads to huge GM pickup truck recall

Consumer Daily Reports

Details: Written by Consumer Affairs News; Category: Consumer Daily Reports; Published: 12 February 2024; Created: 12 February 2024; Last Updated: 12 February 2024

Consumer News: Faulty tailgate leads to huge GM pickup truck recall

General Motors is recalling 323,232 model year 2020-2024 Chevrolet Silverado 2500s and 3500s, and GMC Sierra 2500s and 3500s with power-unlatching tailgates.

The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

An unlatched tailgate may open while the vehicle is being driven and result in a loss of unsecured cargo, creating a road hazard and the risk of a crash.

What to do

Owners are advised to check that the tailgate is closed and latched before driving.

Dealers will replace the exterior touchpad switch assemblies free of charge.

Letters to owners notifying them of the recall are expected to be mailed March 18, 2024.

Owners may contact Chevrolet customer service at (800) 222-1020 or GMC customer service at (800) 462-8782. GM's number for this recall is N232426400.

Photo Credit: Consumer Affairs News Department Images

Posted: 2024-02-12 14:04:49

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