When you’re one of the most trusted brands on the planet, people tend to think that nothing can go wrong. But Disney lovers are finding out that stuff happens and when it does, it’s a big-time disappointment.

Take, for example, a new Disney+ scam. Within days of Disney+’s latest announcement about a password clampdown, scammers smelled an opportunity to make password sharers not feel so bad by offering 12 months of free streaming.

While Disney+ does sometimes offer promotions offering cheaper rates for a couple of months, this is a complete scam. The emails that scammers are sending out link to a phishing website that explains that your membership package has ended… but, you can “extend” your membership “for free!”

However, the only things you’re going to get back when you put in your name, address, credit card, etc. details are being looted, having your information show up on the dark web, and weeks spent trying to repair your stolen identity.

If you love The Mouse and want the occasional good deal, then you should sign up for promotional emails directly on the Disney+ site.

Disney+ does not mean all of Disney’s 'pluses'

“Disney+” is a cute name, but that “plus” may make some consumers think it covers everything Disney has its hands on – streaming services, toys, and visits to Disney World and Disneyland.

Take this Florida family, who got $10,000 in Disney+ gift cards from their grandparents, believing that they could be used for a trip to a Disney park.

If you’re thinking about giving a “Disney” gift card, keep in mind that there are two types. There’s one that’s redeemable at shopDisney.com, Disney Store locations in the U.S., participating locations at Walt Disney World Resort in Florida, Disneyland Resort in California, Disney Cruise Line, and Adventures by Disney.

That card also can be applied towards a monthly Disney+ or Disney Bundle subscription (Disney+, Hulu, and ESPN+ including Disney, Pixar, Marvel, Star Wars, National Geographic, Hulu Originals, and live sports).

However, the other card – the Disney+ one that grams and gramps erred on – only covers those same streaming services but does not work both ways as the “regular” Disney gift card does.

And if you screw up? You better find a way to use whatever Disney gift card you bought because if you make a mistake, there's probably no turning back.

'Non-refundable'

The company says that “The Disney Gift Card is non-refundable except as required by applicable law. In the cases where a refund is allowed, you must have the original proof of purchase receipt and no transactions can have occurred on the card. Please contact the location where the card was originally purchased for more information.”

What retailers will work with you in those situations? 

“A lot of retailers like Amazon, Target, Lowe's, and Sephora state in their terms and conditions that their gift cards, both physical and digital, are nonrefundable,” Melanie Yates of BestProducts.com, said.

“And that applies even if you kept the receipt from the purchase. For the most part, companies tend not to allow the return or exchange of gift cards unless required by state law. There are exceptions with certain stores, though. For example, Gap allows customers to return unused physical gift cards and cancel scheduled e-gift cards for a refund.”