Why Your Customers Should Be Training Your New Employees

Externally, you have a powerful opportunity. Get your new employee on the phone with your customers. You'll start by drafting a list of people who have bought from you in the past or who are currently ... Read More

How to Earn Customer Trust When You Have Little or Zero Sales

Even if you have not made a single sale online, you can cultivate customer trust and boost your sales in various ways. Trust comes before sales. Read More

Don't Wait to Fire That Toxic Client — It's Vital For Your Business Health

Business owners aren't wired to push customers away, but some customers cause more trouble than they're worth. Here's how to maximize the return of value in the aftermath of cutting ties with a toxic ... Read More

Business leaders are losing faith in IT, according to this IBM study. Here's why

For starters, business leaders' expectations have grown about what technology needs to deliver. Businesses increasingly lean on IT to produc ... Read More

How Bold Moves Can Transform Your Business

I think I know what it is: risk aversion. People are so used to following the market that they can't believe that anyone ... Here's why I think that you have to rethink your risk tolerance if you want ... Read More

How Smart Packaging Can Save Your Business and the Planet?

Smart packaging isn't just about pleasing customers; it's about slashing waste, boosting your bottom line, and doing something genuinely good for the planet. Here's how packaging can make all the ... Read More

Taking Your Business To The Next Level

There’s a lot to be said for a lifestyle business. You can deal with the same pleasant customers that you have always have. Your overheads and risks are low. You can make time to pick up the kids or ... Read More

11 stunning small-business website design examples

Need some inspiration for your small-business website design? Check out these examples of beautiful and functional sites. Read More

5 Lesser-Known Benefits of Building a Relationship With Your Local Bank

You have several options available when you choose a bank. One of the biggest choices to make is whether you'll work with a large national bank or a local community bank. And that choice may be ... Read More

Fake online reviews and testimonials are a headache for small businesses. They hope the FTC can help

Fake reviews and testimonials can make it harder for people to trust what they read online and ultimately hurt businesses. Read More

How Poor Web Design Can Drive Customers Away and Cost Your Business

In today’s digital landscape, a well-designed website isn’t a nice-to-have; it is a must-have for any business or organization looking to make good first impressions. So, what happens when your web ... Read More

YubiKeys Are a Security Gold Standard—but They Can Be Cloned

The YubiKey 5, the most widely used hardware token for two-factor authentication based on the FIDO standard, contains a cryptographic flaw that makes the finger-sized device vulnerable to cloning when ... Read More